{"id":358478,"date":"2025-08-26T13:57:37","date_gmt":"2025-08-26T08:27:37","guid":{"rendered":"https:\/\/www.technologyforyou.org\/?p=358478"},"modified":"2025-08-26T13:57:37","modified_gmt":"2025-08-26T08:27:37","slug":"ai-is-powering-the-new-global-flexible-work-model-and-51-of-employees-say-it-will-make-physical-offices-obsolete-in-the-future","status":"publish","type":"post","link":"https:\/\/www.technologyforyou.org\/ai-is-powering-the-new-global-flexible-work-model-and-51-of-employees-say-it-will-make-physical-offices-obsolete-in-the-future\/","title":{"rendered":"AI is Powering the New Global Flexible Work Model, and 51% of Employees Say It Will Make Physical Offices Obsolete in the Future"},"content":{"rendered":"<p style=\"font-weight: 400;\"><strong>August 25, 2025, India\u00a0<\/strong>\u2013\u00a0GoTo, the leader in cloud communications and IT, today announced new findings from its research study:\u00a0The Pulse of Work in 2025: Trends, Truths, and the Practicality of AI. The study summarizes the findings of a survey of 2,500 global employees and IT leaders on AI use and sentiment, conducted in partnership with research firm Workplace Intelligence.\u00a0 Among the newly released findings: AI has been instrumental in supporting people in today\u2019s \u201cwork from anywhere\u201d world, so much so that over half of employees (51%) think AI will eventually make physical offices obsolete.<\/p>\n<p style=\"font-weight: 400;\">Artificial intelligence technologies have developed a reputation for facilitating flexible work models through AI-powered collaboration and meetings, generative AI tools, virtual assistants, AI-enabled IT support, and more. And while not all employees are convinced that AI will do away with in-person work \u2014 since for some industries and roles, this won\u2019t be possible 62% of employees still say they\u2019d prefer AI-enhanced remote working over working in the office.<\/p>\n<p style=\"font-weight: 400;\">What\u2019s more, most employees \u2014 including in-office workers \u2014 say AI would give them more flexibility and work-life balance (71%), allow them to work anywhere without losing productivity (66%), and help them better serve customers while working remotely (65%). IT leaders are even more likely to report positive impacts, with 9 out of 10 agreeing that AI has improved these outcomes for their employees when they\u2019re remote. Regardless of their working arrangements, nearly all employees (95%) and IT leaders (92%) support their company\u2019s current investment in AI tools or feel their company should be investing more.<\/p>\n<p style=\"font-weight: 400;\">\u201cAI is rapidly evolving from a helpful tool to a foundational force shaping the future of work,\u201d said <strong>Rich Veldran, CEO of GoTo.<\/strong> \u201cAs these technologies mature,\u00a0they\u2019re breaking\u00a0down barriers to more flexible ways of working while enhancing in-person collaboration where it\u2019s most impactful. The companies that embrace AI not just as a tool, but as a core part of their employee experience, will be the ones that redefine what it means to be productive, connected, and collaborative wherever work happens.\u201d<\/p>\n<p style=\"font-weight: 400;\"><strong>Other key findings include:<\/strong><\/p>\n<ul style=\"font-weight: 400;\">\n<li><strong>IT leaders and employees disagree on whether companies are making the most of AI for dispersed teams:\u00a0<\/strong>91% of IT leaders say their company effectively uses AI to support remote and hybrid workers. However, just 53% of these remote and hybrid employees say AI is being used effectively to support them, highlighting a notable disconnect that companies should work to address.<\/li>\n<\/ul>\n<ul style=\"font-weight: 400;\">\n<li><strong>AI can enable responsive and scalable IT assistance for distributed teams:<\/strong><br \/>\n88% of IT leaders say that AI can help ensure equitable access to technology and resources for remote employees. Best-in-class AI-driven solutions enable remote support while staying ahead of the security demands of a distributed workforce.<\/li>\n<li><strong>As the role of the physical workplace evolves, businesses need to balance investing in AI versus in-office perks:\u00a0<\/strong>61% of employees think organizations should prioritize AI either just as much or more than workplace amenities. The same number (61%) say investing in AI would improve their productivity, motivation, and engagement more than providing fancy office amenities. This was even true for in-office employees, who would benefit most from office perks.<\/li>\n<li><strong>Workers of all ages benefit from AI when they\u2019re remote:\u00a0<\/strong>The vast majority of remote\/hybrid Gen Z (90%) and Millennial employees (84%) say AI has improved their productivity while working remotely. In addition, over 7 out of 10 Gen X workers (71%) and Baby Boomers (74%) cite this benefit too, revealing that younger team members aren\u2019t the only ones making the most of these technologies.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">\u201cOur study findings reflect a broader shift in workplace expectations,\u201d said <strong>Dan Schawbel, Managing Partner, Workplace Intelligence.<\/strong> \u201cMany workers now see flexibility, not location or amenities, as the cornerstone of effective work. AI helps bridge time zones, streamline communication, and provide access to institutional knowledge, making physical offices feel less critical to a growing number of employees.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>August 25, 2025, India\u00a0\u2013\u00a0GoTo, the leader in cloud communications and IT, today announced new findings from its research study:\u00a0The Pulse of Work in 2025: Trends, Truths, and the Practicality of AI. The study summarizes the findings of a survey of 2,500 global employees and IT leaders on AI use and sentiment, conducted in partnership with [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27765],"tags":[],"class_list":{"0":"post-358478","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-artificial-intelligence-news"},"_links":{"self":[{"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/posts\/358478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/comments?post=358478"}],"version-history":[{"count":0,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/posts\/358478\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/media?parent=358478"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/categories?post=358478"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/tags?post=358478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}