{"id":353683,"date":"2025-04-23T14:00:36","date_gmt":"2025-04-23T08:30:36","guid":{"rendered":"https:\/\/www.technologyforyou.org\/?p=353683"},"modified":"2025-04-23T14:00:36","modified_gmt":"2025-04-23T08:30:36","slug":"96-of-enterprises-are-expanding-use-of-ai-agents-according-to-latest-data-from-cloudera","status":"publish","type":"post","link":"https:\/\/www.technologyforyou.org\/96-of-enterprises-are-expanding-use-of-ai-agents-according-to-latest-data-from-cloudera\/","title":{"rendered":"96% of Enterprises are Expanding Use of AI Agents, According to Latest Data from Cloudera"},"content":{"rendered":"<p><strong><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\"><i>In a global survey of IT leaders, Cloudera found that nearly all of them are keen on AI agents, but fears around data privacy, integration, and data quality are causing obstacles<\/i><\/span><\/strong><\/p>\n<p><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\"><strong>BANGALORE, India,\u00a0 April 21, 2025 &#8211; <\/strong>Cloudera, the only true hybrid platform for data, analytics, and AI, released the findings of its latest survey report, \u201cThe Future of Enterprise AI Agents.\u201d The survey polled nearly 1,500 enterprise IT leaders across 14 countries to understand their adoption patterns, use cases, and sentiments around AI agents. Results show an overwhelming 96% of respondents have plans to expand their use of AI agents in the next 12 months, with half aiming for significant, organization-wide expansion. The applications for this deployment include performance optimization bots (66%), security monitoring agents (63%), and development assistants (62%).\u00a0<\/span><\/p>\n<p><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\">For business and IT leaders alike, agentic AI marks a new frontier\u2014moving beyond traditional automation to systems that can reason, act, and adapt in real-time. When implemented effectively, these intelligent agents unlock operational agility, drive cost savings, and dramatically improve customer engagement. As a result,\u00a0 AI agents are quickly becoming a key source of competitive advantage, with 83% of organizations stating that investing in them is crucial\u00a0 to\u00a0 maintaining their edge in the market.<\/span><\/p>\n<p><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\">In India, the appetite for AI agent adoption is equally strong and rapidly accelerating. Cloudera\u2019s AI Agents survey reveals that 84% of Indian respondents reported implementing AI agents within the past two years, with 36% doing so in just the last 12 months. This trend is set to continue, with 98% planning to expand their use in the coming year, and 78% targeting significant organization-wide deployment. Indian enterprises are also ahead in recognizing the strategic advantage of AI agents, with 94% saying such investments are crucial to staying competitive. As a result, deployments are primarily concentrated in IT and customer-facing functions like support and marketing, while future growth hinges on improved customization, interoperability, and data privacy, signaling strong readiness for scale in 2025 and beyond.\u00a0<\/span><\/p>\n<p><strong><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\">In addition to the benefits of the technology, Cloudera\u2019s survey answered some of the biggest questions around agentic AI, including:\u00a0<\/span><\/strong><\/p>\n<ul style=\"text-align: left;\" type=\"disc\">\n<li class=\"v1MsoNormal\"><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\"><b>How widely is this being adopted?<\/b>\u00a0Adoption is already underway. A majority (57%) of enterprise IT leaders report they\u2019ve implemented AI agents in the past two years\u201421% in just the last year\u2014signaling rapid momentum that\u2019s only expected to grow.<b><\/b><\/span><\/li>\n<li class=\"v1MsoNormal\"><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\"><b>How are organizations deploying agents?<\/b>\u00a0Two-thirds (66%) are building agents on enterprise AI infrastructure platforms, while 60% are leveraging agentic capabilities embedded in existing core applications. This hybrid approach reflects a clear preference for scalable, secure, and close-to-data deployments.<\/span><\/li>\n<li class=\"v1MsoNormal\"><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\"><b>What\u2019s getting in the way?\u00a0<\/b>The top three barriers are data privacy (53%), integration with legacy systems (40%), and high implementation costs (39%). These pain points all stem from a common root: the need for robust, unified data management and governance.<\/span><\/li>\n<li class=\"v1MsoNormal\"><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\"><b>Where should companies begin?\u00a0<\/b>Start with a contained, high-impact project\u2014such as an internal IT support agent. These \u201cfast-to-value\u201d use cases help teams prove ROI, build internal confidence, and lay the foundation for broader, scaled deployments.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\">\u201cAI agents have moved beyond experimentation\u2014they\u2019re now delivering real automation, efficiency, and business results. We\u2019re seeing enterprises run hundreds of models in production, all demanding high-fidelity, well-managed data to drive better outcomes,\u201d said <strong>Abhas Ricky, Chief Strategy Officer, Cloudera.<\/strong> \u201cIn 2025, agentic AI is taking center stage, building on the momentum of generative AI but with even greater operational impact. Cloudera is enabling this transformation through a robust Enterprise AI Ecosystem, helping global organizations design secure, scalable, and integrated AI workflows that turn data into action.\u201d\u00a0<\/span><\/p>\n<p><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\">Across Indian industries, AI agents are driving tangible impact in high-priority areas. In finance and insurance, fraud detection (52%) leads adoption, while manufacturing focuses on defect detection and quality control (64% each). Retail and e-commerce prioritize demand forecasting and personalization (72% each), and healthcare sees balanced use across diagnostics, scheduling, and records processing (50% each). Telecommunications stands out with strong adoption in security monitoring (92%) and infrastructure maintenance (83%), reflecting the sector\u2019s dual focus on performance and customer experience.<\/span><\/p>\n<p><strong><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\">Cloudera\u2019s report also addresses what enterprises are actually doing with AI agents globally. The top use cases vary by industry, shaped by the specific needs and priorities of each sector:\u00a0<\/span><\/strong><\/p>\n<ul type=\"disc\">\n<li class=\"v1MsoNormal\" style=\"text-align: left;\"><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\"><b>Finance &amp; Insurance:<\/b>\u00a0Fraud detection (56%), risk assessment (44%), and investment advisory (38%) are the leading use cases. AI agents are flagging suspicious transactions in real time, simulating market scenarios to evaluate risk, and supporting advisors with personalized investment suggestions.<\/span><\/li>\n<li class=\"v1MsoNormal\" style=\"text-align: left;\"><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\"><b>Manufacturing:<\/b>\u00a0Top applications include process automation (49%), supply chain optimization (48%), and quality control (47%). Agents are monitoring production lines to catch defects early, rerouting logistics to avoid delays, and streamlining repetitive tasks to improve efficiency.<\/span><\/li>\n<li class=\"v1MsoNormal\" style=\"text-align: left;\"><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\"><b>Healthcare:\u00a0<\/b>Appointment scheduling (51%), diagnostic assistance (50%), and medical records processing (47%) are the most common use cases. AI agents are reducing admin burden by coordinating schedules, surfacing relevant EMR data, and helping clinicians identify conditions in imaging data.<\/span><\/li>\n<li class=\"v1MsoNormal\" style=\"text-align: left;\"><span style=\"font-family: georgia, palatino, serif; font-size: 12pt;\"><b>Telecommunications:\u00a0<\/b>The telecoms industry is seeing substantial innovation fueled by AI. Customer support bots (49%), customer experience agents (44%), and security monitoring agents (49%) are key deployments. Agents are resolving service issues instantly, flagging at-risk customers using behavior data, and protecting networks from emerging threats.\u00a0<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In a global survey of IT leaders, Cloudera found that nearly all of them are keen on AI agents, but fears around data privacy, integration, and data quality are causing obstacles BANGALORE, India,\u00a0 April 21, 2025 &#8211; Cloudera, the only true hybrid platform for data, analytics, and AI, released the findings of its latest survey [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":345892,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":{"0":"post-353683","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tech-knowledge"},"_links":{"self":[{"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/posts\/353683","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/comments?post=353683"}],"version-history":[{"count":0,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/posts\/353683\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/media\/345892"}],"wp:attachment":[{"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/media?parent=353683"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/categories?post=353683"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/tags?post=353683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}