{"id":14032,"date":"2019-09-17T00:08:49","date_gmt":"2019-09-16T18:38:49","guid":{"rendered":"https:\/\/www.technologyforyou.org\/?p=14032"},"modified":"2019-09-17T00:08:49","modified_gmt":"2019-09-16T18:38:49","slug":"banks-risk-losing-us280-billion-in-payments-revenue-by-2025-accenture","status":"publish","type":"post","link":"https:\/\/www.technologyforyou.org\/banks-risk-losing-us280-billion-in-payments-revenue-by-2025-accenture\/","title":{"rendered":"Banks Risk Losing US$280 Billion in Payments Revenue by 2025 : Accenture"},"content":{"rendered":"<blockquote><p><strong><span style=\"font-family: arial, helvetica, sans-serif;\">\u2022 Yet, as digital payments continue to grow, banks can tap into US$500 billion opportunity in new payments revenue if they adopt innovative business models<\/span><\/strong><\/p><\/blockquote>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">\u00a0<\/span><span style=\"font-family: arial, helvetica, sans-serif;\">As much as 15% of banks\u2019 global payments revenue, or US$280 billion, is likely be displaced by the growth of digital payments and competition from non-banks, as payments become more instant, invisible and free, according to a new report from Accenture.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">The report found that global payments revenue will likely grow at an annual rate of 5.5%, from US$1.5 trillion in 2019 to more than US$2 trillion by 2025. Only banks that change their business models to adopt the latest technologies and focus on providing value-added services to customers will capture a share of the US$500 billion in incremental revenue growth.<\/span><span style=\"font-family: arial, helvetica, sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"img-responsive aligncenter\" src=\"https:\/\/newsroom.accenture.com\/\/content\/1101\/images\/paymentsimage.jpg\" alt=\"\" width=\"919\" height=\"637\" \/><\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Titled \u201c<a href=\"https:\/\/www.accenture.com\/us-en\/insights\/banking\/payments-pulse-survey-two-ways-win\" data-analytics-link-name=\"Banking Pulse Survey: Two Ways To Win\" data-analytics-content-type=\"content module\" data-analytics-template-zone=\"body\" data-analytics-module-name=\"nws-content\">Banking Pulse Survey: Two Ways To Win<\/a>,\u201d the report is based on a revenue-risk analysis model that Accenture developed to measure trends in how consumers pay and projected changes in merchant behavior, technology and regulation. The research is complemented by a survey of 240 payments executives at banks across 22 countries to determine how they plan to mitigate and capitalize on the disruption in payments to grow customer loyalty, revenues and profitability.<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif;\">\u00a0<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif;\">\u201cRather than being at the forefront of the new wave of the booming payments market, banks are feeling the heat from new competition and seeing their margins squeezed,\u201d <strong>said\u00a0Gareth Wilson, Accenture\u2019s global payments lead.<\/strong> \u201cWe face an inevitable world of instant, invisible and free payments, which spells trouble for banks that don\u2019t want to be relegated to the plumbing of payments. But it also presents an opportunity to tap into a new business model based on this digital boom.\u201d<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif;\">\u00a0<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif;\">The report notes that over the next six years, banks will face further pressure on income from card transactions and fees, with free payments putting 8% of payments revenue at risk. In addition, competition from non-banks in invisible payments \u2014 where payments are completed in a \u2018virtual wallet\u2019 on a mobile app or device \u2014 will put 3.9% of bank revenues at risk. Card displacement by instant payments, where funds are settled and transferred in real-time and banks make little to no interest, is projected to put an additional 2.7% of payment revenues at risk.<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif;\">\u00a0<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif;\">This builds on current declines in income from card transactions and fees, with regulation triggering fee compression and technology displacing the role of banks in payments. Already between 2015 and 2018, revenue from business customer credit card transactions dropped 33%, revenue from consumer debit card transactions dropped nearly 15%, and revenue from credit cards dropped almost 12%.<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif;\">\u00a0<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif;\">The research found that the industry is aware of the challenges posed by new technologies in payments. More than two-thirds (71%) of the banking executives surveyed agree that payments are becoming free; nearly three-quarters (73%) believe that most payments are already invisible or will become so over the next 12 months; and even more (78%) said that payments are either already instant or will become instant over the next 12 months.<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif;\">\u00a0<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif;\">\u201cThe digital boom will mean banks have to fundamentally change the way they think about their revenue composition,\u201d <strong>said\u00a0Alan McIntyre, who leads\u00a0Accenture\u2019s Banking practice\u00a0globally.<\/strong> \u201cChannels that once made the banks billions of dollars will cease to exist. To succeed in the future, banks will need to develop new digital business models at scale, with \u2018one-click\u2019 payments the new norm, and set their sights on delivering secure, convenient and frictionless customer experiences.\u201d<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif;\">\u00a0<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif;\">In response to these key market challenges, nearly four-in-five (18%) respondents said the main priority for the bank is to build security into retail payments transactions. Nearly one-quarter (22%) cited artificial intelligence, robotics, machine learning and innovative payments hubs as the key platform technology capabilities they need to adapt their core systems to high-speed and continuous payment flows.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u2022 Yet, as digital payments continue to grow, banks can tap into US$500 billion opportunity in new payments revenue if they adopt innovative business models \u00a0As much as 15% of banks\u2019 global payments revenue, or US$280 billion, is likely be displaced by the growth of digital payments and competition from non-banks, as payments become more [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":14033,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[7792,7795,7793,7794],"class_list":{"0":"post-14032","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-technology","8":"tag-accenture-2019-global-payments-survey","9":"tag-banks-risk-losing-us280-billion-in-payments-revenue-by-2025","11":"tag-growth-of-digital-payments"},"_links":{"self":[{"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/posts\/14032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/comments?post=14032"}],"version-history":[{"count":0,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/posts\/14032\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/media\/14033"}],"wp:attachment":[{"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/media?parent=14032"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/categories?post=14032"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.technologyforyou.org\/wp-json\/wp\/v2\/tags?post=14032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}